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Student Consumer Complaint Process

¹ú²ú͵ÅÄ takes complaints and concerns about the institution very seriously.

For distance education students, is available here.

State Authorization

State authorization is a formal determination by a state that ¹ú²ú͵ÅÄ (¹ú²ú͵ÅÄ) is approved to conduct activities regulated by that state. In certain states outside California, ¹ú²ú͵ÅÄ is not authorized to enroll students in online (distance education) courses and/or offer internships within that state. Student location is based on where a student is physically located while taking courses. Students taking face-to-face courses are located in California, regardless of their home state at the time of application.

If a student moves to another state after admission to a program and/or enrollment in an online course, continuation within the program and/or course will depend on whether ¹ú²ú͵ÅÄ is authorized to offer distance education courses in that state. If a student wishes to conduct an internship outside California, they must select a state where it is permitted. It is the student's responsibility to notify ¹ú²ú͵ÅÄ of any change in their physical location, other than incidental travel. Refer to the State Authorization map to view which states allow online (distance education) and/or internships outside California.

For additional information on authorizations, adverse actions, and complaint contacts, please click on the color-coded button located on each state in the map below.

• Green: Distance Education and Internships Allowed
• Red: Distance Education and Internships Not Allowed
• Yellow: Distance Education and/or Internships Conditional (click map for details)

Adverse Actions

None.

Refund Policy

For information about ¹ú²ú͵ÅÄ refunds, please click , , or .

Professional Licensure or Certification

¹ú²ú͵ÅÄ is physically located in the state of California. If you are considering an academic program that leads to professional licensure or certification, it is strongly recommended that you seek guidance from the appropriate licensing agency in your state of interest BEFORE enrolling in the academic program at ¹ú²ú͵ÅÄ. Federal regulations prevent ¹ú²ú͵ÅÄ from enrolling an online student into an academic program leading to professional licensure or certification unless ¹ú²ú͵ÅÄ’s program meets the educational requirements for licensure in the state where the student is physically located. Students taking courses on campus are located in California where ¹ú²ú͵ÅÄ programs meet educational requirements for licensure. More information is available in the State-by-State Licensure Disclosure section below.

State-by-State Licensure Disclosure

Full Breakdown 

Teach-Out Policy & Procedures

For a breakdown of the Teach-Out Policy . 

State Notifications

Alaska

¹ú²ú͵ÅÄ's programs are exempt from authorization under AS 14.48 and 20 AAC 17.015 because the programs are online or distance delivered and do not have a physical presence in the state of Alaska.

Texas

¹ú²ú͵ÅÄ is not regulated in Texas under chapter 132 of the Texas Education Code.

Virginia

¹ú²ú͵ÅÄ is certified to operate by the State Council of Higher Education for Virginia (SCHEV).